| Products & Solutions Managed Hosted Solutions SMS:Communicator Project:Diary Support:Manager Number:Washer Campaign:Manager |
Number:Washer Used by call centres to determine with telephone numbers (land and mobiles) are active or inactive. Many organisations now employ tele-sales teams to manage their customers and sell their products. These teams are expensive to run and so it is vital that they are operating at maximum efficiency at all times. Time spent calling inactive phone numbers can soon mount up to be a considerable expense, severely impacting the bottom line. Similarly, time must be spent ensuring that all newly contacted telephone numbers are checked against the TPS list to avoid fines.REDUCE THE COST OF CALLING Number:Washer from Xempower has been designed to provide a powerful but easy to use solution for ensuring the status and validity of your telephone number database. It has been designed to:
As a result it will help to reduce your staff turnover, as sales staff will always be presented with valid numbers to ring. It automatically checks for active and inactive numbers as well as validating them against the TPS databases, automatically cleansing your data and helping to improve contact rates.
The application resides on a dedicated PC or server in your office and uses standard voice technology. SIMPLE TO USE It has a simple input screen to enter your range of numbers and can scan and 'wash' approximately 5,000 land based and 3500 mobile numbers a day (per port). The resulting active list then can be exported (to a CSV file) and used by a telesales team via our Call:Manager solution or in conjunction with our SMS:Communicator product, to bulk-send SMS text messages. Number:Washer can also auto-generate telephone number ranges or import numbers from a customer database BENEFITS
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